Enterprise Systems

We help transform your digital core

Making sure your business has the right foundations to move into the digital economy is critical. Sinapse can help create or optimise your digital core,  implementing cloud technologies to allow organisations to integrate business proceses and transactional data across the value chain.

What we do

IT & ERP Strategy & Advisory

ERP Product Selection

ERP Implementation Services

ERP Effectiveness Improvement

Project & Program Management

Applications Support Services

Transforming the Digital Core

The foundation for digital transformation is a well engineered digital platform — the technology, applications, and data that power a company’s business processes. 

The key elements of the digital core include:

  • Having the right ERP system for the digital hub with appropriate,  scalable and accessible technology to support the organisation’s business model
  • Enhancing your e-commerce strategy and capability, creating a digital ecosystem to improve your customers and partners digital experience
  • Building a real-time digital intelligence capability to improve business performance, operations, business partners and customer insights
  • Having an agile IT architecture to support the re-engineering of your legacy systems and the necessary governance, oversight and risk management to sustain the transformation initiatives

RIGHT ERP

DIGITAL ECOSYSTEM

REAL-TIME DIGITAL INTELLIGENCE

AGILE IT ARCHITECTURE

GOVERNANCE

Core ERP

The foundation of the digital core – the technology backbone that provides the operational and transactional systems that power a company’s key processes

Digital Ecosystem

An agile externally facing platform that powers the websites, apps, and other processes that connect to customers and ecosystem partners.  It needs to work with the core platform to perform key transactions such as payments and serve as an attractive and agile platform for conducting customer-facing experiments and delivering personalized experiences.

The Digital Core

Data Platform

A data platform that provides the ability to manage large amounts of structured and unstructured data (text, image, voice), providing real time analytics and business intelligence to improve business performance management, customer experience or internal operations, making data platforms a key component of digital innovation.

Governance & Architecture

Driving an organisation through a digital transformation requires significant cultural and technology innovations.  Enterprise architectures provides the tools, strategies and approaches to manage the complexity of digital transformation.  Ensuring the transformation is sustainable requires executive level governance of all digital and IT initiatives to ensure operational excellence in IT,  data and process management.

Building the Digital Core

Sinapse can help organisations build this foundation.

Sinapse has extensive experience in delivering enterprise wide digital transformation programs for organisations supported by a solid ERP core. Our experience includes top 50 publicly listed corporations, small to medium business and not for profits and large government departments.

We have the capability and experience to map out clients digital roadmap, help select the right ERP system to support your business, develop your enterprise architecture and implement, optimise and support your enterprise systems environment. 

We provide leading practice in portfolio, program and project management in our assignments to deliver the transformation initiative and unlock the expected business value.

Sinapse is technology-agnostic when helping our clients develop their strategy and planning, and helping organisation’s select and implement the right ERP system for their environment.

ERP/CRM technologies we have implemented for our clients include SAP (R3, ECC 6.0, S/4 HANA, SAP SuccessFactors, SAP CRM), SAP Business One, abasERP, Oracle (e-business & JD Edwards), Microsoft Dynamics and Salesforce.

ERP Technologies Evaluated

Sinapse Approach

Sinapse capabilities to help you build your core ERP

Sinapse has a structured methodology to help its clients build their ERP core.

The approach is based of 5 steps that are flexible and can be adapted to the scale and complexity of the clients transformation program.

Sinapse can undertake any or all of the steps in the approach.  We can provide the services to develop your IT/ERP strategy and roadmap, through to selection and procurement of your ERP vendor and product to implementation of the product across your organisation. We understand Cloud ERP, Hybrid and Premise based deployments and have consulted to some of Australia’s largest ERP programs.

We provide ERP optimisation services for those clients with existing ERP environments that are not fulfilling the original promise of the program and through our change and transformation practice help embed and support the organisation changes within the business and IT.

 

PLAN YOUR ERP STRATEGY

Our approach starts with helping organisations plan their IT/ERP strategy and to develop an enterprise architecture and implementation roadmap to build the core ERP.  The strategy delivers Programs of Work, Costs, Benefits and Change Impacts.

Read more

Our approach starts with helping organisations plan their IT/ERP strategy and to develop an enterprise architecture and implementation roadmap to build the core ERP.  The strategy delivers Programs of Work, Costs, Benefits and Change Impacts.

The activities include:

  • Engage and educate key stakeholders as to where digital technology fits within your organization, technology trends and the opportunities it can bring
  • Share experiences from other like organisations
  • Assess current state of ICT and applications and how they support business process
  • Identify suitable technology options for business functions
  • Undertake future state workshops and identify gap from “as is” to “to be”
  • Develop ERP roadmap, applications architecture and strategy
SELECT & PROCURE ERP PRODUCT

Sinapse uses the organisation’s ERP strategy and Future State business model to drive a commercial, vendor agnostic ERP Product and Vendor selection process.                                              

Read more

Sinapse then uses the organisation’s ERP strategy and Future State business model to drive a commercial, vendor agnostic ERP Product and Vendor selection process.

Our activities include:

  • Preliminary screening of potential solutions either informally or through a RFI process
  • Establish evaluation team and agree evaluation criteria
  • Development of contractual ERP request for proposal.
  • Deploy ERP request for proposal to key vendors
  • Evaluate vendor responses and short-list vendors based on organizational, functional fit/gap analysis and commercial fit.
  • Vendor and product demonstrations
  • Score vendor demonstrations.
  • Select the product and vendor.
  • Negotiate commercials and contract

Design, build & implement the ERP core

OUr Services

Sinapse provides comprehensive ERP implementation services to help organisations implement greenfields ERP, to upgrade existing installations and to improve ERP
effectiveness.

Read more

Sinapse provides comprehensive ERP implementation services to help organisations implement greenfields ERP, to upgrade existing installations and to improve ERP
effectiveness.

Our consulting and implementation expertise is underpinned by our principals and key staff having successfully delivered on major ERP suite implementations across global public companies, top 50 Australian companies, large public sector departments and small to medium enterprises.

The ERP technologies we have implemented include SAP (R3, EEC 6.0, SAP S/4Hana, SAP by Design, Fiori, SAP Ariba, SAP Success Factors), SAP Business One, abasERP , Oracle (E Business & JD Edwards), Microsoft Dynamics (NAV & AX), Salesforce.com and Athena Software (Penelope NFP systems).

Our Approach

Sinapse uses a structured methodology to implement ERP systems. We use a 6 phase process utilising agile approaches during the design, build and test stages of the project.

Read more

Sinapse uses a structured methodology to implement ERP systems. We use a 6 phase process utilising agile approaches during the design, build and test stages of the project.

The key characteristics of our approach are:

  • Customer Engagement
  • Maximize Product & Vendor best practices
  • Leverage flexibility and speed of the cloud
  • Utilise Sinapse industry knowledge and assets
  • Validate the solution to best practices and Fit-Gap
  • Assess and mitigate risk early
  • Train the Customer
  • Modular and Agile configuration
  • Deliver to Scope, Budget & Time
  • Manage the change impact
OPTIMISE

Sinapse provides ERP solution optimisation services to help clients deliver more value from their ERP investment.

 

Read more

Sinapse provides ERP solution optimisation services to help clients deliver more value from their ERP investment.

Our approach recommends:

  • Business process improvement opportunities
  • Areas for further investment and innovation
  • End-to-end process optimisation and IT automation
  • Governance improvements
  • IT Capability improvements
    EMBED & SUSTAIN

    Embeding and Sustaining the digital transformation requires helping people to adapt personally and individually to change – minimising disruption, maximising performance and embedding the transition in a way that really sticks and ensures you continue to realise the benefits of change.

    Read more

    Embeding and Sustaining the digital transformation requires helping people to adapt personally and individually to change – minimising disruption, maximising performance and embedding the transition in a way that really sticks and ensures you continue to realise the benefits of change.  It requires:

    • Sustainable Change Network Design, implementation and support
    • Ongoing “just-in-time” Refresher  & Induction Training practices
    • Strong Governance models across IT, Process and Data to ensure process & role compliance
    • Redesigned and effective IT Operating Model to support the new environment
    • Ongoing continuous improvement

    Managing Programs & Projects

    Sinapse has a track record of delivering complex system implementations and transformation programs.

    Sinapse has strong program and project management capabilities supported by methodologies and approaches that we have used with clients such as GSK, Toyota, Newcrest, Orica, Nufarm, Vision Australia, Stockland and Pfizer in their business transformation and ERP programs.   Our program managers and project directors have led large scale ERP business transformation projects of over $150m in project cost.

     

    Our structured methodology uses 4 levers of success (supported by our PMO capability) to deliver projects

    Sinapse Project Management Office

    Sinapse PMO has been built based on our extensive experience and leading practice in the field. Our PMO has 7 key capabilities that a successful PMO should have (to varying degrees of sophistication based on the organisation).  Within these capabilities we have the necessary functions required in a PMO and the supporting documentation and templates.  We can scale the PMO services to the level of maturity that an organisation wants at a particular point in time.

     

    Portfolio Management

    Coordination of projects as a portfolio to ensure benefits delivery.

    Governance, Risk & Compliance

    Policies and approval structures to manage and mitigate risk and enforce compliance across the portfolio.

    Business Alignment

    Customer Relationship, Stakeholder Management, Benefits Management, Organisation Change Management & Communications.

    Program & Project Management & Delivery

    Management Control of Programs and Projects – Methodology, Processes and Standards, Issue Management, Project Monitoring & Controlling

    Resource Management

    Management and balancing people resources across the portfolio. Includes resource availability, vendor & contract management, procurement services.

    Performance & Reporting

    Consistent portfolio, program, and project metrics and reporting including financial management, analytics and reporting, project audit and QA.  Portfolio and Program dashboards.

    Project Environment & Support

    Administration, Travel & Accommodation, Equipment & Supplies. Management of PM tools, training, knowledge management, consulting services, and other support made available to individual projects.

    Our Enterprise Systems Leadership Team

    Our ERP team have excellent business, project management and technology skills to help your organisation build your ERP based digital core.