Enterprise resource planning (ERP) and information systems (IS) feed into the role of business intelligence (BI). In simple terms, BI is a combination of strategic tools and systems used to increase an organisation’s value through business data.

Our BI strategy structure

At Sinapse, our business evaluation strategy involves comprehensive planning that deals with all levels of management. This ensures a linked reporting system, based on company-wide KPIs.

  • Introduction: Here we evaluate your organisation’s current understanding and define the functions of each department.
  • Information gathering: Our specialists work on understanding how your organisation has previously used systems, enabling them to source systems and tools to further aid business development.
  • Detailed analysis: We identify your organisation’s KPIs and detailed reporting requirements.
  • Documentation: We consolidate gathered information to create a detailed specification. This is followed by a review and sign-off by your organisation.


Working with IT teams, we are compliant with hardware, security and policy requirements. We can join together the ‘end-to-end’ business requirements with technical development teams – all while remaining software and vendor agnostic.